Introduction
Welcome to MCWAS App ("the App"), developed and operated by Pilgrim Media Productions ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
By downloading or using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide when you register an account within the App. This includes:
- Full name
- Email address
- Password (stored in encrypted form — never in plain text)
- Any additional profile information you choose to provide
Automatically Collected Information
When you access the App, we may automatically collect certain technical information, including:
- Device type and operating system version
- App usage data and anonymous crash reports
- Log data such as access times and in-app navigation patterns
Information We Do Not Collect
We do not collect sensitive personal data such as payment card information, government identification numbers, biometric data, or location data unless explicitly stated and consented to in a future version of this policy.
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account
- To provide, operate, and maintain the App and its features
- To communicate with you, including sending service-related notifications
- To respond to your enquiries and provide customer support
- To monitor and analyse usage patterns in order to improve the App
- To detect, prevent, and address technical issues or security breaches
- To comply with applicable legal obligations
Legal Basis for Processing (UK & EU Users)
If you are located in the United Kingdom or the European Economic Area, we process your personal data on the following legal bases under the UK GDPR / EU GDPR:
| Legal Basis | When It Applies |
|---|---|
| Contractual necessity | Processing is required to provide you with the App services you have requested. |
| Legitimate interests | To operate and improve our App, prevent fraud, and ensure security. |
| Legal obligation | Where we are required to process data to comply with applicable law. |
| Consent | Where you have given us explicit consent to process your data for a specific purpose. |
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating the App (e.g. cloud hosting, analytics, email delivery). These providers are contractually obligated to use your data solely for the purposes of providing their services to us and are required to maintain its confidentiality.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g. a court order or government agency).
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When your account is deleted, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or compliance reasons.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS (Transport Layer Security)
- Secure, encrypted storage of passwords
- Access controls limiting who within our organisation can access personal data
- Regular security reviews of our systems and practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
| Your Right | What It Means |
|---|---|
| Right of access | Request a copy of the personal data we hold about you. |
| Right to rectification | Request correction of inaccurate or incomplete data. |
| Right to erasure | Request deletion of your personal data (the 'right to be forgotten'). |
| Right to restriction | Request that we limit how we use your data. |
| Right to portability | Receive your data in a structured, machine-readable format. |
| Right to object | Object to our processing of your data based on legitimate interests. |
| Right to withdraw consent | Where processing is based on consent, you may withdraw it at any time. |
To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Children's Privacy
The App is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
If you become aware that a child has provided us with personal data without parental consent, please contact us immediately. Upon becoming aware of such data collection, we will take steps to delete the information as soon as possible.
Third-Party Links & Services
The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We encourage you to review the privacy policy of every third-party site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy and, where appropriate, by sending you an in-app notification or email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch: